Support

Need help? We're here for you.

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Email Support

support@voxcraftapp.com — We typically respond within 24 hours

Frequently Asked Questions

What is VoxCraft?

VoxCraft is an AI-powered voice and music studio for content creators. You can generate professional voiceovers, create original music, make sound effects, clone your voice, transcribe audio, and write scripts — all from your iPhone.

How do credits work?

Credits are the currency for generating content. Each feature costs a specific number of credits. New users get 6 free credits. Weekly subscribers receive 30 credits per week, Annual subscribers receive 40 credits per week. You can also purchase credit packs separately. If a generation fails, your credits are automatically refunded.

How do I subscribe?

Open VoxCraft and you'll see the subscription options. Choose Weekly ($4.99/week) or Annual ($39.99/year). Payment is processed securely through your Apple ID.

How do I cancel my subscription?

Go to iPhone Settings → tap your name → Subscriptions → VoxCraft → Cancel Subscription. You must cancel at least 24 hours before the current period ends. After cancellation, you keep access until the end of your paid period.

How do I restore my purchases?

Open VoxCraft → Settings → tap "Restore Purchases". Your subscription is tied to your Apple ID and will be restored automatically. You can also restore from the paywall screen.

Do I need to create an account?

No. VoxCraft uses anonymous authentication — there's no sign-up, no login, no email required. Just download and start creating.

How does voice cloning work?

Record 10-30 seconds of your voice in a quiet environment. Our AI will analyze your voice and create a digital clone that you can use for all future voiceovers. Voice cloning requires your explicit consent and is available to Premium subscribers.

Is my data safe?

Yes. We use anonymous authentication (no personal data collected), HTTPS encryption for all data transmission, and server-side security. We never store your payment information. Read our Privacy Policy for full details.

What languages are supported?

VoxCraft supports 29 languages for voiceover generation including English, Turkish, Spanish, French, German, Italian, Portuguese, Japanese, Korean, Chinese, Arabic, and many more. Write your text in the target language for best results.

Can I use generated content commercially?

Yes. Content you generate with VoxCraft is yours to use for personal and commercial purposes, including YouTube videos, TikTok, podcasts, advertisements, and more. See our Terms of Use for details.

How do I request a refund?

All purchases are processed through Apple. To request a refund, visit reportaproblem.apple.com and select the purchase you'd like to be refunded for.

How do I delete my data?

Open VoxCraft → Settings → scroll down → "Clear All Data". This deletes all cached audio, local data, and resets your anonymous account. Your subscription remains active through your Apple ID.

Subscription Details

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